Blog

Should you monitor your employees’ online activities?

To monitor or not to monitor — that is the question. Employee monitoring is a touchy subject. If you’ve ever considered it, then you may ask yourself if it is a good idea for an employer to check on their staff’s online activities. Below are the pros and cons of employee monitoring, and some helpful […]

Protect healthcare data from cybercriminals

Hospitals and other healthcare organizations rely on the integrity of their medical data. Unfortunately, healthcare systems — especially those that involve data entry software, prescription management systems, or electronic medical records — are often targeted by hackers. That’s why healthcare providers must do everything they can to protect highly sensitive medical data. From financial information […]

Why your business should record calls

Voice over Internet Protocol (VoIP) provides small- and medium-sized businesses (SMBs) with the convenience of making and receiving calls from anywhere with an active internet connection. VoIP enables your staff to meet the demands of your clients, which boosts customer satisfaction. VoIP also has another feature that can take your customer service to the next […]

Microsoft 365 signals a new era of productivity for SMBs

In April 2020, Microsoft launched Microsoft 365, the successor to its popular Office 365. But it’s not a mere name change. The tech giant is also introducing improvements to its productivity software that will enhance how your business deals with cyberthreats every day. Name change Microsoft has time and again shown that they are willing […]

How MSPs are supporting clients during the COVID-19 pandemic

The COVID-19 pandemic and the sweeping shutdowns to contain the spread of the virus brought about significant impacts on businesses. Many small companies realized they lacked the resources to rapidly adopt a remote work setup and tapped their IT partners to help address their technology demands. Here’s how managed IT services providers (MSPs) are rising […]

Watch out for this Android malware

Security researchers have discovered a new Android malware called DEFENSOR ID that snuck its way into the Google Play Store. Forensic analysis shows that the malware takes advantage of an Android device’s Accessibility Services to infiltrate the system and cause damage without being detected. To help you avoid this dangerous strain of malware, we’ve compiled […]

Android tip: Track your data use

Android devices are most effective when they have a stable network connection. The problem is that many mobile networks limit how much data you can use during a subscription cycle. Instead of upgrading to a more expensive plan, consider paying closer attention to how and when you use data and scaling back. It’s easier than […]

What we can expect from iOS 14

Apple’s continuous improvement of its operating systems will give us iOS 14 and other OS updates this September. These will be previewed and tested by developers come Apple’s WWDC on June 22, but here’s a quick peek at some of the new apps and features. Nifty app tweaks Apple is developing new features for some […]

VoLTE: What is it, and how different is it from VoIP?

Voice over Internet Protocol (VoIP) is a must for today’s businesses. Compared to the old analog phone system, VoIP is a more effective communication tool. Aside from making voice calls, you can also do conference calls, send instant messaging, queue calls, have music on hold, and record calls with VoIP. But now there’s a new […]