Case Study

Client

The Florida Orchestra

Industry: Performing Arts / Nonprofit

Services Provided:

1. Managed IT Services
2. Microsoft 365
3. Cloud Migration
4. Strategic IT Consulting
5. Microsoft Entra ID
6. SharePoint
7. Help Desk & Ongoing Support

The Challenge

Like many long-established organizations, The Florida Orchestra’s technology environment was originally built around on-premise servers and applications. As technology evolved and the need for secure remote access, cloud collaboration, and long-term scalability increased, their infrastructure needed to evolve as well.

Rather than making isolated technology upgrades, The Florida Orchestra wanted a trusted IT partner that could help guide a long-term modernization strategy while minimizing disruption to daily operations.

The Solution

Since 2009, predictiveIT has partnered with The Florida Orchestra to continuously modernize its technology environment through carefully planned improvements.

Over the years, the partnership has included:

1. Migration from an on-premise Microsoft Exchange Server to Microsoft 365
2. Transition from on-premise Blackbaud applications to the cloud-based Tessitura platform
3. Ongoing managed IT support and strategic technology planning
4. Security improvements and infrastructure modernization
5. Current migration from an on-premise Active Directory environment to Microsoft Entra ID and SharePoint

Each project has been part of a larger technology roadmap designed to reduce reliance on legacy infrastructure while improving security, accessibility, and operational efficiency.

The Results

Today, The Florida Orchestra operates in a significantly more modern and cloud-enabled environment than when the partnership began.

Benefits include:

1. Improved collaboration through Microsoft 365
2. Greater flexibility for staff to work securely from anywhere
3. Reduced dependence on on-premise infrastructure
4. Stronger identity and access management through Microsoft Entra ID
5. Modern document management with SharePoint
6. Ongoing strategic guidance from a trusted technology partner

Rather than simply resolving day-to-day IT issues, predictiveIT has helped The Florida Orchestra make informed technology decisions that support its mission and long-term organizational goals.

Looking Ahead

Technology continues to evolve, and so does our partnership. As The Florida Orchestra completes its transition to a cloud-first environment, predictiveIT remains committed to providing proactive guidance, dependable support, and strategic planning for whatever comes next.

Client Testimonial (Draft for Approval)

“We’ve partnered with predictiveIT since 2009, and throughout that time they’ve been much more than an IT provider—they’ve been a trusted technology partner. Their team has helped us modernize our technology through thoughtful planning and strategic guidance while always supporting our day-to-day operations. From migrating to Microsoft 365 and Tessitura to our ongoing move toward Microsoft Entra ID and SharePoint, predictiveIT has helped position our organization for the future. We appreciate their responsiveness, expertise, and long-term commitment to our success.”