Although Voice over Internet Protocol (VoIP) systems are more dependable than traditional landlines, there’s always a chance of downtime since the whole network is connected
Voice over Internet Protocol (VoIP) systems are a more cost-effective alternative to traditional phone systems. For a fixed monthly bill, you get enterprise-grade business communication
Small businesses are increasingly moving from traditional telephones to Voice over Internet Protocol (VoIP) to save on costs. While VoIP offers many benefits, an unsecure
Fifth generation technology, or 5G, will significantly enhance the performance of your business’s Voice over Internet Protocol (VoIP) systems. That’s because 5G networks have much
Did you know that theft of service is one of the most common types of fraud that affects Voice over Internet Protocol (VoIP) phone systems?
Callers generally don’t like being put on hold for very long periods. But sometimes, your staff will have to put them on hold to verify
Multifactor authentication (MFA) works by requiring users to provide more than one form of identification when logging into a system or account. This extra layer
With remote and hybrid work now the norm, visual collaboration tools have become essential for allowing teams to brainstorm, plan, and innovate together in real
Imagine a customer walking into your physical store, looking around for five seconds, and then immediately walking out without saying a word. The same thing
Cyberattacks, technical failures, or simple human error can creep up out of nowhere. And when they occur, businesses are often left scrambling to recover lost
Cybersecurity experts Rob Wright (Dark Reading), David Jones (Cybersecurity Dive), and Alissa Irei (TechTarget Search Security) recently came together to discuss the future of online
Cloud computing is the use of remote servers to store, manage, and process data, freeing businesses from the limits of physical infrastructure. For small businesses,
