When you need IT done right!
Founded in 2003, predictiveIT (formerly known as Westshore Technologies), is a Tampa-based technology solutions provider dedicated to help small-medium businesses grow. We aim to provide the most affordable cloud services, managed services, security services and healthcare IT services to clients all around the world.
predictiveIT works everyday to maintain the most efficient and reliable IT services in Tampa Bay. We challenge ourselves to answer every call in under three minutes and provide someone on site within an hour. We keep you up to date on our progress, every step of the way.
We are in the business of producing predictable IT results with predictable costs, while delivering top-shelf products and highly-skilled technicians in a constantly changing work environment. For over 13 years, predictiveIT has helped hundreds of businesses around the Tampa Bay area achieve the business results they deserve through proactive technology management.
Is predictiveIT right for you?
In our experience, most companies come to us after experiencing the “break/fix” model IT service.
At predictiveIT, we can predict IT issues before they occur, making sure you can focus on your job. The way IT should be.
Mission and Values
At predictiveIT, we prioritize day-to-day IT operations to ensure productivity and 100% availability and specialize in best practices and detection of security risks, at a fair competitive rate.
Our reputation for personalized service to IT Support & Services has resulted in a 98% customer satisfaction score across all clients in the last seven years. Our approach to great customer service is simple; hire great people who enjoy providing great customer service, maintain a great culture and let your people take care of the client.
The formula to our winning customer service program is:
- Do the right thing
- Deliver “WOW” service throughout
- Be fanatic about response time
- Honor Commitments
- Deliver results
We strive to be an extension of your business and an irreplaceable part of your team. You’ll never talk to a stranger at predictiveIT because we guarantee you will always communicate with someone from our team that knows you and your business.