Careers

Become a part of the best IT company in the world!

predictiveIT is an industry leader in providing Managed IT Services, Cloud Services and Professional IT Services. Based out of Tampa, Florida we service clients worldwide providing best in class technology services and solutions.

Our secret sauce is our culture, core values and our people, which we believe make us the best IT company in the world!

CORE VALUES

The Core Values at predictiveIT are central to our culture and our commitment to being the Best IT Company in the world!

Before applying to predictiveIT, we ask that you first consider whether these values ring true for you. Members of the predictiveIT Team are all encouraged to hold themselves and each other accountable for living these values on a daily basis.

  • We take servicing our clients personally!

  • We strive to do, and be the best at whatever we do!

  • We are committed to being proactive, so we don’t have to be reactive.

  • We give solutions not excuses.

  • We are Accountable in everything we do.

  • We value Results over Activity.

  • We are committed to Constant & Never-ending Improvement.

  • We always work smart, but will work hard when needed.

  • We have a Passion for this work!

  • We say what we do and do what we say!

Do you have what it takes to be a member of the predictiveIT Team? We are looking for hard working individuals for the following positions:

Account Executive

predictiveIT is looking to fill a position for an account executive in Tampa Bay. The ideal candidate will have at least three years of successful and verifiable selling of IT products and services, including managed or cloud services. This individual will be responsible for generating new sales with small to medium sized businesses throughout Tampa Bay.

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Account Manager

predictiveIT is looking to fill a position for an account manager to our clients. The ideal candidate will have proven technical experience as well as excellent customer service experience. This individual will be responsible for maintaining quality relationships with our clients by understanding their needs and ensuring that we are meeting them as well as their expectations.

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Systems Engineer I

(Operational Role: Incident Management)

predictiveIT is looking to fill a position for a Systems Engineer in Tampa Bay. The ideal candidate will have at least 1 year of field or desktop support experience for all technologies related to client computing and general system administration. The main duties of this position will be providing onsite technical support services to predictiveIT clients throughout the Tampa Bay metro area. Applicants must have reliable transportation. Experience in supporting Microsoft Windows XP & 7, common desktop software, network printers, scanners, mobile devices and other business network systems is a must.

Desired Certifications: MCSA, NET+, Security+, ICND1

Apply now

Systems Engineer II

(Operational Role: Professional Services / Problem Management)

predictiveIT is looking to fill a position for a Systems Engineer II in Tampa Bay. The ideal candidate will have at least 5 years system administration and engineering experience and is experienced in a board range of server and security solutions. The main duties of this position will be providing remote and onsite implementation, proactive systems administration, preventative maintenance and escalated support for the following business technology infrastructure: Windows Server, Microsoft Exchange, VMware, Citrix, Cisco Networking, Telephony, & Security, and a broad range of centrally managed security and backup infrastructure.

Desired Certifications: MCITP, CCNA, VCP, CCA, CCEE

Apply now

Systems Engineer III

(Operational Role: Technical Account Management / Pre-Sales Engineering)

predictiveIT is looking to fill a position for a Systems Engineer III in Tampa Bay. The ideal candidate will have at least 10 years system administration, engineering and consultative experience working with CXX level clients. The ideal candidate will be well versed in all cloud related technologies, including virtualization, SAN and Advanced Security deployments and have multiple expert level certifications. The main duties of this position will be to manage a set group of client accounts, providing technical leadership over a team of engineers and with a focus on assisting our clients on using technology to achieve their business goals. Experience in advanced technology infrastructure as well as, pre-sales engineering, budgeting and project management is a must.

Desired Certifications: MCITP, CCNA, VCP, CCA, CCEE

Apply now

Service Desk Engineer I

(Operational Role: Event Management, Request Management and Incident Management)

predictiveIT is looking to fill a position for a Systems Engineer in Tampa Bay. The ideal candidate will have academic and some real world work experience in the remote or field support area. This role while serving as the front line support, incident management, NOC monitoring requires technical and above average organizational, follow up and customer service skills. The primary duties of this position is to remotely respond to, document and provide frontline support for inbound event notifications from our monitoring systems, client service and support requests. Experience supporting Microsoft Windows XP & 7, common desktop software, network printers, scanners, mobile devices and other business network systems is a must. Light Windows, Exchange and business application administration a plus. Experience with using RMM tools such as Kaseya, N-Able, PacketTrap and others will be helpful, as will experience using Professional Services Automation software such as Autotask or ConnectWise.

Desired Certifications: MCSA, NET+, ITIL

Apply now

Service Desk Engineer II

(Operational Role: Problem Management / Infrastructure Optimization)

predictiveIT is looking to fill a position for a Systems Engineer II in Tampa Bay. The ideal candidate will have at least 5 years system administration and engineering experience and is experienced in a board range of server and security solutions to mainly provide remote support to our clients. The main duties of this position will be providing remote proactive systems administration, preventative maintenance, and escalated support for the following business technology infrastructure: Windows Server, Microsoft Exchange, VMware, Citrix, Cisco Networking, Telephony, & Security, and a broad range of centrally managed security and backup infrastructure.

Desired Certifications: MCITP, CCNA, VCP, CCA, CCEE

Apply now

Service Desk Supervisor

(Operational Role: Service Level Management)

predictiveIT is looking to fill a position for a Service Desk Supervisor in Tampa Bay. The ideal candidate will have at least 10 years of Help Desk and System Administration and engineering experience supervising others and is experienced in a broard range of server and security solutions to mainly provide remote support to our clients. Core KPIs are maintaining high SLA/CSAT scores reported daily and weekly to management, and driving best practice use of all company tools. This position will also serve as department liaison and an escalation resource to other groups as necessary. Candidate must be well organized, experienced in customer service, Service Level Management and report generation. Experience in ITIL methodology is helpful.

Desired Certifications: MCITP, CCNA, VCP, CCA, CCEE, ITIL

Apply now