AI-powered VoIP: what businesses can expect

AI-powered VoIP: what businesses can expect

AI-driven advancements are changing the way organizations conduct business. When it comes to VoIP telephony, AI’s cognitive systems could offer proactive and predictive automation processes to increase efficiency and improve decision-making. Read on to learn how. Contact center operations Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need […]

3 ways AI is revolutionizing healthcare

3 ways AI is revolutionizing healthcare

Technology changes and evolves at the blink of an eye. A new invention this year can be obsolete the next. However, some technological advancements survive the test of time, as is sure to be the case with machine learning. It’s the first step toward artificial intelligence (AI), and it’s already making huge strides in the […]

How will AI impact internet telephony?

How will AI impact internet telephony?

Automating business processes is a necessity for most organizations. While the human element is still important, automation increases time to market and saves money. And because telecom is an essential part of businesses’ operations, AI developers are introducing advances in VoIP telephony that will take automation to a whole new level. Contact Center Operations Thanks […]

Office 365 Update: New Tools You Need To Know

Office 365 Update: New Tools You Need To Know

Enriching Office 365 with more everyday AI functionalities, Microsoft has introduced ‘Insights Preview’ to MS Excel, ‘Acronyms’ feature for MS Word, and a Text-in-image search feature to help its users to do their best work. Learn more about the recent upgrades to Office 365 products and the new Microsoft Whiteboard Preview app in this article. […]

5 social media trends of 2018

5 social media trends of 2018

With the tug-of-war between mammoth social media platforms for daily users, 2018 is poised to become the biggest year for technological advancements in the industry. As social norms related to social media change, here are the top 5 trends we expect to become mainstream this year. The boom of Augmented Reality The launch of the […]

The revolutionary power of AI in healthcare

The revolutionary power of AI in healthcare

Technology is constantly changing and evolving. And while many of these changes are designed to add convenience to people’s lives, there is a chance that some technological advances can do much more. Artificial intelligence (AI) is a form of technology that may have the potential to do real good for humankind through applications in the […]