VoIP
Keep callers on the line by using these VoIP features
Callers generally don’t like being put on hold for very long periods. But sometimes, your staff will have to put them on hold to verify
February 11, 2022
Callers generally don’t like being put on hold for very long periods. But sometimes, your staff will have to put them on hold to verify
If you’re looking for a way to connect your remote or hybrid team, you can’t go wrong with Microsoft Teams and Google Meet, two of
Gone are the days when companies had to spend a lot of money on long-distance phone calls to clients and partners. Thanks to Voice over
Many customer-facing businesses often experience a surge in customer calls during the holidays. It’s therefore important that your Voice over Internet Protocol (VoIP) phone systems
Voice over Internet Protocol (VoIP) phone systems are game-changing, allowing users to make and receive calls from virtually anywhere with an internet connection. Unfortunately, they’re
As a more convenient and less expensive alternative to traditional phone services, Voice over Internet Protocol (VoIP) technology is now a business necessity. But as
New technologies are reshaping healthcare at a rapid pace, changing how patient care is delivered and how IT systems operate behind the scenes. Over the
The cloud should be a secure place for business data, but cloud misconfigurations and lax security practices often leave the door wide open for cybercriminals.
Are you still using an older version of Microsoft Office, specifically 2016 or 2019? If so, Microsoft has important news for you. Support for these
A web browser used to be little more than a portal to websites. Fast forward to today, and web browsers have evolved into intelligent digital
Unexpected events such as natural disasters, hardware failures, or cyberattacks can quickly upend your operations. While a well-built business continuity plan (BCP) can minimize those
Passwords have been a staple of online security for decades, but relying on them alone is no longer enough. Cybersecurity experts now emphasize the importance