VoIP
Keep callers on the line by using these VoIP features
Callers generally don’t like being put on hold for very long periods. But sometimes, your staff will have to put them on hold to verify
February 11, 2022
Callers generally don’t like being put on hold for very long periods. But sometimes, your staff will have to put them on hold to verify
If you’re looking for a way to connect your remote or hybrid team, you can’t go wrong with Microsoft Teams and Google Meet, two of
Gone are the days when companies had to spend a lot of money on long-distance phone calls to clients and partners. Thanks to Voice over
Many customer-facing businesses often experience a surge in customer calls during the holidays. It’s therefore important that your Voice over Internet Protocol (VoIP) phone systems
Voice over Internet Protocol (VoIP) phone systems are game-changing, allowing users to make and receive calls from virtually anywhere with an internet connection. Unfortunately, they’re
As a more convenient and less expensive alternative to traditional phone services, Voice over Internet Protocol (VoIP) technology is now a business necessity. But as
Organizations that invest in threat intelligence platforms (TIPs) often struggle to use them effectively. TIPs are designed to collect, analyze, and share threat data, but
Running a small business often means wearing many hats. You’re handling sales, marketing, customer service, and a lot more. It can get overwhelming, and you
Cloud expenses can spiral fast but with smart strategies, you can rein them in. This article breaks down nine simple yet clever ways to slash
Digital transformation is essential for businesses to stay competitive and grow in today’s fast-paced market. The sooner you act, the better. This article outlines 10
Cybersecurity regulations such as HIPAA, GDPR, and PCI DSS are designed to protect both your business and your customers from online threats to privacy and
According to the FBI’s 2024 Internet Crime Report, ransomware poses a persistent and growing threat to US critical infrastructure, which includes sectors such as healthcare,
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