
How softphones improve business performance
When working remotely, there are many tools you can use to communicate with your colleagues and clients. You have email, analog phone calls, internal discussion

When working remotely, there are many tools you can use to communicate with your colleagues and clients. You have email, analog phone calls, internal discussion

Callers generally don’t like being put on hold for very long periods. But sometimes, your staff will have to put them on hold to verify

If you’re looking for a way to connect your remote or hybrid team, you can’t go wrong with Microsoft Teams and Google Meet, two of

Gone are the days when companies had to spend a lot of money on long-distance phone calls to clients and partners. Thanks to Voice over

Many customer-facing businesses often experience a surge in customer calls during the holidays. It’s therefore important that your Voice over Internet Protocol (VoIP) phone systems

Voice over Internet Protocol (VoIP) phone systems are game-changing, allowing users to make and receive calls from virtually anywhere with an internet connection. Unfortunately, they’re

For business owners, Microsoft OneDrive for Web is a game-changer in managing files online. However, if you’re unfamiliar with its interface and functions, getting started

October means cooler weather, football season, and, thanks to the ever-increasing number of cybercrimes, Cybersecurity Awareness Month. This annual observance is a wake-up call to

The playbook for video marketing has been completely rewritten. A modern strategy now focuses on TikTok, Instagram Reels, Facebook Reels, and YouTube Shorts. Discover how

Malware, phishing, and DDoS attacks are just the tip of the iceberg when it comes to digital threats facing modern businesses. This guide breaks down

As our world becomes more digital, mobile security has never been more crucial. While passwords have traditionally served as the foundation of device protection, biometric

In today’s threat-heavy landscape, healthcare workers must do more than care for patients. They must also guard against phishing and other cyberattacks. This piece outlines